Re: Bulk-update tickets SolMan Incident Management System

Hi Wilfried,

Please take a look at SAP utility program AI_SDK_SP_AUTO_CLOSE. It may help you close multiple messages in mass. There's a blog here on SCN for this program:

https://scn.sap.com/people/vikram.jain/blog/2011/12/20/solman--set-up-automatic-confirmation-changing-user-status-of-messages-using-report-aisdkspautoclose2

Kindest regards

Paul