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Document Printing- Unable to Reissue a Check.

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Hello!  I am working with a client who is using SAP Business One 9.1 PL 07.  I'm still figure out my way around SAP myself so I figured I'd reach out to the SAP community for help. 

 

The client went to Outgoing Payments and entered a manual check to pay an invoice.  When she goes into Document Printing and selects checks for payment (for reissuing), all the check boxes are greyed out and we cannot select one to print.  Is there something I'm missing here?


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